1.2.3. Why We Check Our Problems At The Door, TASTE BUDZ ep. 2 & Being in Control of Your Life



Being in the restaurant industry has always come with this rule that you leave your problems at the door… That whatever is going on in your personal life can be put on hold while you are in the service of others. I subscribe to this idea for 2 reasons: 1) It can be therapeutic to let go of things for 8 hours. And 2) Your personal problems should not become the problems of everyone else around you.

Whether it’s a Michelin star dinner or your favorite pizza slice. Eating out is a sacred ritual. The ambiance, the energy, and the food that goes into your body. A bad day should not interfere with someone else’s experience.

I always say to my leadership that I’m not going to make my problems yours and I expect the same thing from you. Now, there are always exceptions but we aren’t here to get into that. Leadership energy is what guides the boat, it’s important for them to be on.

I try not to make excuses about my restaurants being down staff, or a delivery driver’s car breaking down, or a piece of equipment failing. I’m not one to take to social media about shitty things that happen because that is energy that can be put towards solving those things.

Everyone is already dealing with a lot. They don’t need to know someone broke a storefront window, or that an oven is down and will cost $3K to fix. If you want to stress for no reason, turn the news on. In my experience no one likes excuses. I hate them because there is usually always an answer or a solution before falling back on the woe is me attitude.

This is what I think separates a lot of people. It’s very easy to put on the glasses every day that are always going to show the “why does this always happen to me?” Instead of clearly understanding that life is full of pain and problems and that we grow in the way we react to them.

The pain gets easier and less stressful the more we understand that it’s completely out of our control and that all we can do is react to it in the most positive way possible. Not giving in to self-pity.

Running a restaurant and leading a large number of people is riddled with issues. At the end of the day, we get through them together. One problem to the next, as a team, and as humans. We do this all while not one single guest has any idea what’s going on behind the curtain. We push out what we do best, good pizza, and good service so that you can have the time you need to get away from whatever issues and pain you may be going through.


Have you seen Episode 2 of TASTE BUDZ up on YouTube??

Check out Hiller making pizzas that are out of this world! You can catch me in the background eating a tray of broccolini and Andy being super happy about folding boxes.


“How many slams in an old screen door? Depends how loud you shut it. How many slices in a bread? Depends how thin you cut it. How much good inside a day? Depends how good you live ’em. “– Shel Silverstein

Everything is up to us. We are in total control of our thoughts and actions. We are the star of our own movies. We decide if it will be an action, thriller or melodrama. Some of us might even cast ourselves as supporting actors in our own realities. We are in control though, it’s all up to us to live a good life, or make excuses as to why we never get what we want.

EXTRA SLICE: From the classic movie Office Space. Look what a little honesty does for Peter.

Love, crust, and pizza dust,

Alex Koons

Enhance Your Pizza Game

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