Hey, it’s Alex,
As an owner, it has taken me years to feel comfortable stepping back from my shop.
It’s been a long journey, reprogramming myself to accept that things can still run smoothly without me. While I might care more about the little things, I’ve learned that the people who work with me care deeply too they want to meet their own standards of excellence.
Trust plays a huge role in this. Trusting others, whether it’s a new manager or a new relationship, can be tough. It’s inevitable that things will go wrong, but it’s how we handle failure that truly matters. Do we react with “I told you so” or “I never should have let you do this”? Or do we approach it with empathy, understanding that we’ve made those same mistakes ourselves?
Letting go has involved overcoming many personal challenges my ego, my anxiety about not doing enough, and the fear that something will go wrong. But in reality, I can do more for my business when my face isn’t buried in a cutting board or my hands aren’t covered in dough. That’s just me, though I know plenty of successful people who never left their kitchen.
My advice to any business owner is to step out of that kitchen sooner rather than later, because it’s hard to see the bigger picture if you’re zoomed in on the day to day.
“Let it go, let it go” – Elsa
We updated our topping lists for the pizza make line to improve consistency and make training easier. I highly recommend taking photos of the way you want your pizzas pre bake, showing exactly how you want them to look.
This ensures everyone is on the same page and creates clear accountability and understanding of expectations, two things I really value and so will your team.
