1.2.3. Vodka Pie, Culture, and Impostor Syndrome In The Restaurant Industry

Hey, it’s Alex–

I’m in Atlanta at the PMQ Pizza Power Forum to speak about restaurant culture.

Sometimes, when I reflect on these opportunities, imposter syndrome sneaks in. I find myself thinking, “What do I have to offer, given the challenges I’m facing right now?” Hot Tongue has recently lost three long-time team members who were irreplaceable, and we’ve been struggling all summer to find the right people to join our program and rebuild the team while managing with the crew we have.

This newsletter is just a collection of thoughts from someone trying to make sense of this experience we call life.

Every day seems to get harder, yet more rewarding at the same time, and I think that’s how the restaurant industry works as you grow.

It’s all about how we tackle the challenges in front of us and remain honest with ourselves and those around us as we figure it all out.

I know these challenges will pass, as they always do.

My unique experiences have equipped me to share insights that can help foster a thriving culture within a restaurant. It’s all about the unglamorous aspects—the policies, systems, and processes that ensure clear expectations and accountability.

However, these things only work with a great team to implement them. That’s why, even when you think you have it all figured out, it’s crucial to remember that this industry is nothing without the people who work in it day in and day out.

“Doubt kills more dreams than failure ever will.” — Suzy Kassem

 

 

I had the opportunity to do a pop-up at Triple Beam Santa Monica with Chef Juan Robles last weekend. I used their crust to make my Vodka pie.

It was great spending time with Juan and seeing his team absolutely crush it.

There’s something incredibly inspiring about watching others excel at what they do, learning from their systems, and finding inspiration to improve your own.

Love, crust, and pizza dust,

Alex Koons

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